(Newswire.net — April 26, 2022) — The ITIL V4 Foundation Certificate will provide the IT people with the necessary mindset, knowledge, competencies, and capabilities required to provide change and real value to their IT organization.
It has been around for a decade and so many companies put ITIL as a mandatory certification in their job advertisement.
Thus achieving it by understanding the real-life business requirements and the constraints is very important. Not just passing the exam but also understanding real-life business and IT environments. ITIL Training by OrhanErgun is one of the most popular online training for this certificate.
What information should a good ITIL course provide?
Of course first of all it should help pass the ITIL certificate and improve your knowledge, competencies, and capabilities in IT service management globally.
Additionally, after taking a good ITIL course, you should be able to:
- Understand the evolution of Information Technology and IT Infrastructure Library (ITIL)
- Understand the relevance and value of ITIL processes in today’s business environment
- Know the benefits of an ITIL V4 Foundation certificate
- Understand the key terms and concepts of IT service management
- Fully understand the purpose and activities of different components of the ITIL framework
- Know the Seven Guiding Principles of ITIL and how their similarities and differences with the Agile Manifesto and the Agile Principles
- Have the mindset and empowerment to apply best practices to bring change and value to IT services in your organization
- Provides so many ITIL management practices, relevant in real-life
- Benefit from real-life examples and applications given in the course
- You should be able to test your understanding and knowledge through dozens of test questions, with answers and explanations.
In the exam blueprint below topics are asked and in the training courses, these should be explained in detail.
- Module 1: History of ICT
- Module 2: Importance of ITIL
- Module 3: Understanding Key Terms and Concepts
- Module 4: Understanding Key Terms and Concepts in Service Management
- Module 5: ITIL Guiding Principles
- Module 6: The Four Dimensions
- Module 7: Service Value System (SVS)
- Module 8: Service Value Chain (SVC)
- Module 9: Continual Improvement
- Module 10: ITIL Practices
- Module 11: General Management Practices
- Module 12: Service Management Practices
- Module 13: Technical Management Practices
Orhan Ergun on his http://orhanergun.net/ provides all the above modules and many lessons in his ITILv4 Foundation training.