A new app offering customer relationship management (CRM) tools for small businesses releases updates to its cost-effective software alternative to Salesforce.
The latest launch from Bigly Sales, Inc. sees an expansion of the app’s powerful features to help businesses reduce their overhead costs while increasing productivity and revenue. Bigly offers a unique pricing model for users with its pay-as-you-go system, allowing business owners to only pay for the services they need without a large monthly retainer fee.
More details can be found at https://biglysales.com
The newly released updates underline Bigly’s commitment to providing small businesses, sole traders, and entrepreneurs with a flexible, versatile, and affordable way to engage with and retain their customers. The app combines text, picture messaging, email, and voice calling features to give users a full suite of CRM tools at a fraction of the cost of software like Salesforce.
According to data from IBM, 74% of businesses using CRM software systems report a marked improvement in the quality of their customer relationships. 65% say that their sales quotas have increased as a result of using this type of software while 50% report improvements in productivity and 40% noted a reduction in labor costs.
“The importance of CRM systems in today’s digital world is undeniable, but platforms such as Salesforce and HubSpot charge disproportionately large fees to access these kinds of services on an ongoing basis,” a company spokesperson said. “Bigly offers the same features, but users do not pay for the use of the software – only for telecommunication costs.”
“With rates starting at just $0.005 per email and $0.01 per text, business owners can exercise greater control over their usage and budgets,” they added.
Bigly provides a unified inbox, gathering emails, texts, and voice call logs in one central dashboard. Sales teams can see at a glance the status of their orders, deliveries, disputes, and returns and access actionable data and analytics features.
Other features include automated transcripts of all voice calls, allowing businesses to assess and amend their services and improve agent performance. Bigly is compatible with both Android and iOS and data is easily accessible through desktops, tablets, and mobile devices.
Further, users can access the platform from wherever they are, making it an ideal option for roving entrepreneurs.
For more information, go to https://biglysales.com