(Newswire.net — November 27, 2013) Boston, MA — In an attempt to decrease bad service provided by alleged rug cleaning companies in the Boston area, the Boston Rug Cleaning Pros are making a unique challenge to competitors to restore the faith in area companies for customers.
The owners noticed a concerning problem for Boston home owners and felt compelled to assure them there are rug cleaners they can trust. The owners said, “We keep hearing questions from new customers about promising their rugs won’t be destroyed. After a little digging, we find out they had upsetting experiences with inexperienced businesses who just hung out a shingle and went into business.” The owners went on to say, “If someone hangs out a shingle then they better take care of the customer. So we urge all customers to ask for ‘cleaning and damage’ guarantees up front and challenge area rug cleaners to offer these guarantees. If a company won’t do it, find another that will”. For more information contact the Rug Cleaning Boston Pros at 617-227-7252.
Some of the problems that have been occuring are valuable rugs losing the color. Colorful rugs that were handed down from generations are suddenly worthless due to incorrect cleaning procedures. Another example is rugs losing their value by being scrubbed wrong with inappropriate cleansers. Other problems experienced are lack of professionalism by employees. Review sites on the internet are also showing some companies seem more concerned about being tipped than satisfying their customer.
Boston residents are urged to ask upfront for cleaning and damage guarantees before using any rug cleaner business to help eliminate risk to the rug owners and flush out companies unprepared to clean carpeting and other flooring valuables.