Burnaby Garage Door Repair Firm Announces Record Growth in 2015

(Newswire.net — February 4, 2016) Burnaby, BC — Ross Grishin of GVA Doors (also known as GVA Garage Doors) in Burnaby, BC is pleased to announce record growth in the company during 2015. The company specializes in garage door repair as well as door repair and also locksmith services. According to Ross, the record growth can be attributed to excellent customer service as well as great pricing. “Our response time is definitely one of the major reasons why we have seen such a large increase in customer numbers. We also worked on reducing overheads so that we can offer better pricing to our clients.”

In the past year, there was so much demand for their garage door repair services that they were forced to hire and expand their service area to other locations including West and North Vancouver, Surrey, Richmond and New Westminster. Their online reviews set a common trend indicating customers choose to stay with GVA Doors once they’ve done business with them.  The common feedback being mentioned was that they chose this particular company because of how promptly they responded. When we asked Ross whether they had a standard response time, he told us, “Most people who call us have an emergency with a garage door or a lock. Our goal is to respond to every call that we receive within 30 minutes during business hours. To ensure that we don’t inconvenience any of our clients we are available for calls 24 hours a day, 365 days a year.”

He explained that in order for them to respond to their clients within 30 minutes they have to be prepared at all times. Their vehicles are always stocked with the necessary supplies and equipment so that as soon as they receive a call all they have to do is drive to the location. In addition to arriving in a timely manner, all employees are trained to work fast to resolve emergencies. “We understand that our clients want to get emergencies resolved as soon as possible so that they can go on with their day” Ross explained. 

Here is what one of GVA Door’s clients had to say, “I couldn’t find my garage door opener and I don’t like my car out in the streets at night. My neighbour noticed that I was having trouble and came over and immediately recommended that I call GVA Garage Doors. Twenty minutes later my car was safe in my garage.”

To find out more you can call GVA Garage Doors at 604-259-6227 or visit their website, http://www.gvagaragedoors.ca.