The Average Cost of IT Support for Small Businesses

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(Newswire.net — January 25, 2021) —

Almost 60% of businesses outsource tasks to reduce expenses. For small businesses, the decision to spend money on outsourcing isn’t always easy. A small business typically has less money to spend and can’t afford to take risks as a large business can.

You need to outsource the tasks that require a lot of expertise and can generate a significant return on investment. Enter the IT industry. You just don’t have hours to figure out why a server is down or the printer’s not working.

You can use IT support for small businesses to take care of your infrastructure and keep it secure. To make it worth your while, you have to weigh the costs vs. benefits of outsourcing.

Keep reading to learn how much it costs to outsource IT support services.

How Much Does IT Support Cost Small Businesses?

There’s not an easy way to answer this question. Some of the factors that influence the cost of IT support include your location, the experience of the support company, and the scope of work. IT support companies in New York have different costs than a company based in Harrisburg, Pennsylvania.

You may only need IT support for occasional projects. That will have a different cost than managed services, which handles every aspect of your IT infrastructure.

On average, a small business can expect to spend between $1,000 and $3,000 a month on IT support.

IT Support Pricing Structures

IT support companies have a few different pricing models, depending on your IT needs. You should be familiar with them as you shop for IT support services.

Some plans require a flat monthly rate. This is usually reserved for projects that have a clearly defined start and end date. They’re also used for managed services with clearly defined tasks.

Another approach to pricing is an hourly rate. You can purchase a number of hours in advance and keep an IT support company on retainer. This is good if you’re not clear what your needs are, or if you want IT support for a broad range of small projects.

IT support companies also charge small businesses based on the number of users or devices. This gives your business the ability to scale up or down as your needs change. This is a good fit for seasonal businesses that have an increase in employees only during certain times of the year.

Before you look into IT support companies, you want to assess what your needs are. The more clarity you have, the easier it is to find the right IT support company to fit your needs.

Outsourcing IT Support for Small Businesses

When you need to outsource tasks for your small business, you have to make sure you get the most bang for your buck.

Outsourcing IT support for small businesses is a great start. There is a lot of flexibility to make sure it’s cost-effective and you see the benefits of outsourcing.

Head over to the Business section of this site for more ways to grow your business.