(Newswire.net — June 30, 2021) — Telephony is extremely important in business. Even though the advent of instant messaging and emails has made phone calls in day-to-day life less common, there is still a strong need for telephony systems.
But you may not know how easy it is to turn a desktop application, you may use every day, into a full-blown enterprise telephony system. We are talking about Microsoft Teams. Teams is Microsoft’s collaboration platform that brings chatting and video meetings together in an easy-to-use platform.
TechQuarters, who are an IT support company in London, have moved away from the traditional telephony system and opted to add telephony capabilities to Microsoft Teams, using Business Voice. “Microsoft 365 Business Voice is a license for SMEs like us, and our customers.” Says TechQuarters. “With this license, you can turn any PC, Mac, or mobile device into a business telephone.”
Business Voice is a good alternative to traditional business telephony systems, which often involve costly installations. You can avoid this because Business Voice is a Voice Over Internet Protocol (VoIP) system, which doesn’t require specialist on-site hardware. It’s also very easy to set up. You simply purchase the Microsoft 365 Business Voice license, and the telephony features are automatically added to Microsoft Teams.
If you’re considering Business Voice, you may also want to consider partnering with a provider to help set it up. “Microsoft 365 Business Voice setup and support is included in our Managed IT Services London plan, which is very popular with our customers.” Says TechQuarters.
The benefit of Business Voice being a part of Microsoft Teams is not only the ease of setup. As you will know, Microsoft products are highly integrated with one another. You can create, edit and share documents from within teams, among many other functions; if you also make a lot of calls in your day-to-day work, this means you can perform almost all your daily tasks from the Teams interface. “As Microsoft 365 specialists we love that we can streamline our work using the Teams interface,” says TechQuarters. “And if your business also uses a lot of Microsoft products, we would recommend Teams and Business voice.”
Do you use Microsoft Teams in your business? If you’re interested in upgrading its capabilities, Microsoft 365 Business Voice is definitely worth considering.