(Newswire.net -- October 7, 2019) -- These days its easier than it never has been to find the right online casino to suit your betting needs. Casinos have changed a lot in recent years, becoming an increasingly online affair. As with anything else increasing popularity and competition only makes things better for the consumer as companies battle to win you over and choose their online casino.
With so many options now available for online casino gamblers, the question arises, which casino is best for me? That’s why it's important to take into account what you are looking for from your online casino experience. Below we will discuss what are some of the things you should look out for when choosing an online casino and then hopefully by the end you will be equipped with the knowledge to go out there and find the best one to suit your gaming needs.
Bonuses and promotions offered
Another factor I value very high is how much the casino company offer you as a new or loyal customer. There is no online casino out there at the moment that won’t offer free bets or spins in some shape or size so make sure you don’t just go for the first one you see as there are a lot of options out there. My advice is to look past flashy big welcome bonuses and try to see what they offer their loyal customers. Welcome bonuses are very nice but they’re "once-off" offers that are there to lure customers in. It’s the regular bonuses that should keep you around. Do a little prior research and see can you find an online casino that offers regular promotions and free bets in your game(s) of choice. Fortunately some website did the job for you so you can easily find a list of casino bonus available for UK players and compare them.
Variety of Casino games
Casino games will probably be the most important factor for a lot of people when looking for their favourite online casino. It’s not enough anymore for companies just to deal in blackjack and roulette, nowadays they have to have a whole variety of games available for their customers. Look out for companies that have both live and standard versions of games such as blackjack, poker and roulette. Also, a lot of companies use casino games that have specific themes based on pop culture keep an eye out for sites that have a nice variety of these. Finally, look out for well-known game providers like NetEnt and Amatic or Evolution Gaming when it comes to living content.
Simple withdrawals
One of the few advantages a real-life casino has over a virtual one is its withdrawal procedures. In a physical casino, all you have to do is walk up to a counter, provide identification and quick as you like you have your winnings. In an online casino however you have to wait for bank processing times as well as a number of other factors. Some of the withdrawal features online, however, are for your own benefit and are to protect the customer from fraud. Standard withdrawal procedures such as checks of personal documents (Know-Your-Customer checks) are very important and should not be ignored, this is why your customer support and compliance teams should be as responsive and as fast as possible.
Variety of payment options
Payment options, as well as withdrawal speeds and other such money related queries, have become more and more important in the online casino world. Customers are hoping to use payment methods from all over the world so a large amount of payment options offered is something you should keep an eye out for. Look out for NETeller, Skrill Moneybookers, Ukash, PayPal and bank transfers as well as the standard Visa and Mastercard payment methods.
Customer support
A feature I consider one of the most important when choosing an online casino is customer support. In particular a live chat is something I perceive as absolutely critical to the online casino experience. The last thing any customer wants is to sit down at their laptop to gamble and find they have some issue like their account being locked and then they have to wait hours or even a day to talk to someone about it by phone or e-mail. Make sure the casino is offering 24/7 chat support, offers a friendly service, make sure that your support managers answer to live chat inquiries within 60-90 seconds and are quick to offer the solution even in the trickiest situations and to the most demanding players.
Design of the casino platform
The design may be a slightly less important factor for customers when they are choosing an online casino but I think maybe without even realising it most customers have an idea what they want in their online casino designs. Some may have an image in their head of a traditional casino and may want their online one to be as similar to that as possible whereas others may be looking for a more innovative and flashy design that stands out. Newbies may be overwhelmed if they are thinking they now have to think about a site design as well as everything else so here are some things you should look out for.
Other criteria that could matter for you
Loading speed
This one is pretty self-explanatory the site should load at a decent speed no matter where it is accessed from.
Game navigation
Casino games should be first easily accessible but also easy to navigate through. You should have to go through lots of pages to get to your preferred games.
Registration process
This should straightforward and pretty easy to follow. In recent years online casinos have really streamlined their registration process so don’t get caught with one that takes you anymore than 20 minutes to get through.
Highlighted buttons
Sign up/sign, deposit and withdraw buttons should all be highlighted on main pages and should be easily accessible for the customer. Some companies try to hide the withdrawal options as much as possible so try to avoid this.
Mobile-friendliness
A great indicator of a good website is that you can use it just as well on your mobile. And if the operator has a casino application it’s even better to improve the overall quality of your gaming experience.
Obviously it is very hard for a casino to be the best for every points. That’s why the casino that will fit you the best will depend on what you are looking for. Take your time and don’t hesitate to compare and test few ones before choosing the one you’ll stick with.
