(Newswire.net — 8 August, 2013) Chinatown, Singapore — Ms Sam See is newly hired as a personal loan officer in 101 Credit. This person is charged with creating a better customer service experience with her excellent interpersonal skills and many experiences in working for renowned organisations in the hospitality industry. Graduated with a diploma from Singapore Hotel And Tourism Education Centre (SHATEC) and advanced diploma from TMC Academy, she picked up a vast knowlege of management and possesses excellent communication skills throughout her learning in these two institutions.
Having many experiences in working for world renowned hotels and resturants since she was fourteen years old, her pleasant personality and professional customer service will be beneficial to 101 Credit. She holds a strong belief in being confident and bringing customer service to consumers, regardless of the industry she is in.
When asked about whether she will be influenced by the environment in the personal loan industry, she confidently answered, “Conformity to the norms of the society is common in Singapore. However, I believe that I am able be of a positive impact to 101 Credit, where customers will gain trust in us as a professional and pleasant personal loan company and I will not conform to the people around me.”
The personal loan industry is known to be competitive and the employees are labelled as being relentless and blunt. The idea of working for the personal loan industry sounds displeasing to many. With this person as a new addition to the team of 101 Credit, the customer service standards of the company will increase and in return, will help to improve the impression of the personal loan company.
Mrs Chan, a spokesperson from the human resources team commented, “Word of mouth is the most important marketing tool for the personal loan industry ever since the strong restrictions imposed by the Government. With an asset like Ms See joining our company, it is no doubt that she will somehow help to boost customer retention and also, attract more customers to us based on their experience and interaction with Ms See.”
The high level of confidence and qualities of Ms Sam See is indeed impressing and 101 Credit strongly believes that this new employee will be a great asset to the personal loan industry and looks forward to her contributions to the company.