(Newswire.net — February 27, 2014) Salt Lake City, Utah — Online reputation management is an unavoidable topic for urgent care clinics. When a clinic is in the business of attending to patients with acute medical conditions, not everyone is going to leave the clinic happy and smiling.
It is crucial that clinic owners employ a system that gives patients a platform to voice complaints as well as positive feedback. Not only does this feedback provide insight to clinic management about the experience patients are having day-to-day, but it is also a way to keep complaints under control; if patients feel like they are being listened to.
Join Practice Magnet co-founder, Sean Burrows for a Google+ Hangout on Tuesday, March 4, 2014 to discuss online reputation management for urgent care clinics. Learn about the very precise proactive methods the Practice Magnet marketing team uses to reduce the spread of negative reviews, and amplify and publish positive reviews.
“The web is full of places for patients to leave public feedback for all sorts of businesses, and the majority of unsolicited reviews for urgent care clinics are negative,” says Burrows. “It is our job to put systems in place for clinics that work with us to collect as many reviews as possible, so patients feel listened to, and to encourage happy patients to leave positive reviews so they can be published publicly.”
Watch the Google+ Hangout below or visit the event page to join the hangout here.