(Newswire.net — April 9, 2014) Richmond, B.C. —
Matrix Connectivity Solutions developed the ‘Four Blocks’ Paradigm to Maximize Managed IT Services Returns for small and medium-sized busiensses.
Matrix has developed this unique process that enables small and medium-sized businesses to increase productivity, control costs and boost bottom line profitability
“We call it the “Four Blocks for IT Services’ and we believe it provides a paradigm for businesses to understand IT Services and how they can work together with Matrix Connectivity Solutions to maximize their returns from IT”, said Likky Lavji, CEO of Matrix Connectivity Solutions.
“An important goal of the Four Blocks is Peace of Mind for our clients”, Lavji added.
Matrix’s IT Support and Services of the 4 Blocks are based on the Expert Knowledge, Infrastructure, Strategies that Matrix has perfectedd to deliver quick Customer Response and Support.
The 4 Blocks are:
1. Proactive Network Management:
24/7 Monitoring
Virus, Spam & Spyware Protection
Desktop Optimization
Backup/Recovery Service
Patch Management
Documentation
2. Network Administration:
Dedicated Network Administrator
Best Practices Implementation
Experienced & Up-to-date Technical Support
Centralized Service Report Review
3. Technology Consulting:
Dedicated VCIO
Modern Technology Summary
Budget Planning
Technology Growth & Impact Planning
New Technology Information Sharing
4. Reactive Support Services:
Help Desk
On-site Support
Remote Support
Problem Isolation & Resolution
“FYI” and ‘How-to” Guides
This is a new comprehensive but common sense program to help small and medium size businesses lever technology for their advantage and help deliver bottom line results.
“At Matrix, we think the Four Blocks are a framework and a plan that captures the essentials of Managed IT Services for small and medium size businesses and is a road map to success for all parties,” concluded Lavji.
For more Information please contact the Team at Matrix Connectivity Solutions.