(Newswire.net — April 29, 2019) Victoria Point, QLD — Leadership Trainer, James McNamara has launched a new website. The site details the leadership training services that his business offers in Brisbane.
Mr McNamara has been providing leadership training to Brisbane managers for over two decades. He believes that while leadership skills have come a long way, there are still key areas of skill and strategy that will help to improve employee engagement and performance.
James has come up with seven key areas of development that can enhance any manager’s ability to get people to willingly follow their lead. His ideas are based on leadership training sessions with hundreds of managers in Brisbane and across Australia. In these training sessions, James has help managers to unpack their most pressing leadership challenges and become clear on how to move forward. For this reason, James is known as both practical and inspirational in his workshop delivery style.
The key areas of skill development that James focuses on with managers include; where to focus your energy for the best results; how to lead with purpose; the skill of ‘speaking the language of why’; the missing ingredient in leadership (effective assertiveness); the fine art of active listening; how to be flexible with your leadership style depending on the demands of the particular circumstance.
Beyond this, James expands the traditional concepts of leadership. He says that anybody who is trying to influence the thinking and behaviour of others, can benefit greatly from considering the leadership aspects of their role. For example, he encourages salespeople to see themselves as leading customers to a solution, rather than convincing them to buy.
James believes that if customer facing roles such as sales and customer service can embrace their customer leadership responsibilities, then their communication outcomes will change for the better.
Similarly, when people are marketing to both prospects and customers, they need to be aware of their leadership role. It’s a subtle shift that leads to a big difference in outcomes. Instead of trying to convince the prospect of the virtues of your product or service, we need to capture their attention and lead them towards a solution. This type of leadership posture in marketing (and sales) allows the business to set themselves apart as an expert in their field.
James discussed these concepts further on his website www.jamesmcnamara.com.au. You can also find outlines of James’ leadership training, sales training and business coaching services on his new website.
About James McNamara
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James McNamara
4 Turnberry DriveVictoria Point, QLD 4165
Australia
0408762584
james@jamesmcnamara.com.au
http://www.jamesmcnamara.com.au