(Newswire.net — May 2, 2020) — Manchester, NH — Salem, New Hampshire IT company IT Management Solutions released a full range of desktop and user care solutions for companies in New Hampshire, Massachusetts, Rhode Island and Maine.
IT Management Solutions, an IT services company based in Salem, New Hampshire, announced an updated range of managed desktop care solutions for local businesses in Manchester and other areas. The company offers full desktop support, fast response time and 24/7 troubleshooting to help client businesses save time and increase their productivity.
More information can be found at https://www.itsupportboston.us/solution-and-services/managed-it-services/desktop-and-user-care.
The newly updated services have been developed as a comprehensive desktop care package that can be easily adapted to businesses in any sector.
The solution includes a dedicated desktop or laptop agent conducting routine preventative maintenance services, a bundled managed antivirus package, and remote client access.
To ensure high standards of efficiency and ease of access, client business staff have direct access to unlimited remote support from IT Management Solutions.
The company provides a complete system monitoring solution with detailed reports for increased transparency and accountability.
“With Desktop and User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the IT Management Solutions Network Operations Center (NOC)”, explained a spokesperson for the company.
“We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically,” they added.
If any particular issue cannot be solved remotely, the company dispatches a technician to the client’s premises entirely free of charge.
With the latest announcement, IT Management Solutions continues to expand its range of high-quality IT solutions for companies in New Hampshire, Massachusetts, Rhode Island and Maine.
The company has over a decade of experience offering proactive IT services for businesses throughout New England. Its services include everything from VoIP implementation and cloud solutions to backup and disaster recovery, virtualization, server care and many others.
The full range of services can be found at https://www.itsupportboston.us.
A satisfied client said: “Great team work! We really appreciate IT Management Solutions’ assistance in all jobs small and large. They have been prompt and swift with resolutions. They have gone the extra mile to educate us, and clean up our records! Thanks for all you do and being our IT team!”
An interview with Ross Mortgage Company, a client of IT Management Solutions for more than five years, can be found at https://www.itsupportboston.us/blog-resources/videos/why-ross-mortgage-company-loves-working-with-it-management-solutions.
Interested parties can find more information by visiting the above-mentioned website.