Austin TX based IT support specialists, Stradiant, have launched a new report explaining how a Technology Success Partner can benefit small businesses.
Stradiant, an Austin TX based IT support agency, has launched a new report explaining the difference between technology success partners (TSPs) and managed service providers (MSPs).
The new report can be read at: https://www.stradiant.com/blog/how-technology-success-partners-transform-your-business
The new report explains the benefits that technology success partners can have for small businesses, including better business processes, productivity and strategy.
Managed services have been in use for over a decade, and involve the outsourcing of certain IT functions to a third party under a contractual agreement. The contractual agreement usually includes service level agreements, as well as proactive responses to issues for a set monthly fee.
Whilst MSPs are a more proactive form of IT support than previous support models, Stradiant’s new report describes how the MSP model has evolved into a more integrated and strategically aligned form of support known as technology success partners (TSPs).
The report outlines how the TSP model of IT support works, including increased levels of advice and consultancy on areas such as budgeting, planning and road mapping for strategic outcomes.
Several benefits of the TSP model are highlighted, the first of which being the streamlining of business processes. As technology rapidly evolves, it is often difficult for small-medium businesses to stay abreast of current trends. A technology success partner can assist businesses to navigate the ever-changing technological landscape.
The second benefit detailed is increased productivity for the business. As TSPs provide advice on resource and skills gaps, allocation of resources and how to apply resources, the business will realize improved efficiency.
Finally, the report explains how the TSP model of support provides a greater return on investment. As a result of streamlining and increased productivity, the business becomes more efficient and ultimately saves money that otherwise would not be realized under the managed service provider model.
Stradiant was established in 2007 to help small businesses in the Austin, Buda and Central Texas area get the most out of business technology.
A spokesperson for the company stated: “We understand that for many small business owners and managers, IT is something that you dread dealing with – but luckily for you, at Stradiant we live and breathe technology”.
Interested parties can find more information by visiting: https://www.stradiant.com/blog/how-technology-success-partners-transform-your-business