(Newswire.net — August 1, 2022) — Relay Network has announced a new update to provide healthcare employer groups with advanced patient communication tools. It provides an always-on message feed for effective messaging and support.
The newly updated HIPAA-compliant member engagement platform increases healthcare physician visits for disengaged customers. Healthcare providers can tailor their messaging to patients’ needs to improve retention and simplify onboarding.
More information can be found at: http://www.relaynetwork.com
Following the latest move, clients in the health space can create better patient outcomes and reduce costs while increasing engagement through optimized solutions.
The latest industry data shows that through implementing the message feed for their healthcare outreach, clients see a 45% increase in contact rates with health coaches. In addition to this, 175% of prospects are more likely to review plan information.
Relay doesn’t require anything to be downloaded in order for healthcare specialists to begin using it for their communication goals.
The tool improves the likelihood that patients enjoy their service and simplifies enrollment through paperless application management. Onboarding and referrals are streamlined, and the one-to-one communication channel makes it easier to explain benefits.
One of the features associated with the system is mobile number analysis. Healthcare providers can use this to determine how many of their existing patients are eligible to join the program.
Using the HIPAA Compliant Customer Feed, clients can send secure text messages through a branded channel. This includes a range of templates that have been extensively tested for optimal engagement and conversion.
Because no download is required, clients can prevent many of the challenges that users face. Admin hassle is reduced and patients can receive personalized messages directly on their mobile devices.
With its latest release, Relay remains committed to optimizing processes for those in the healthcare space. To assist with this, Relay Network includes a robust reporting framework where success can be measured in real-time.
By implementing the tool as part of their outreach programs, healthcare providers can increase self-service success rates with patients from simple conversations to multi-step interactions.
A spokesperson for the program states: “Our patient and member engagement platform comes with pre-templated messages already proven to work in healthcare. It’s engaging than text, more proactive than portals, and more effective than the email inbox.”
Interested parties can learn more at: https://www.relaynetwork.com/industries/healthcare