A new customer relationship management app offers VoIP phone service for small businesses.
The latest launch from Bigly Sales Inc. sees an expansion of its intuitive and automated features for sales teams with data tracking, analytics, and voice call transcripts to measure engagement and rate agent performance. The platform offers a unique pricing model for business owners with no charges payable for the use of the CRM system and users only being liable for the telecommunication costs.
More details can be found at https://biglysales.com
The announcement outlines a range of advantages to the Bigly approach to CRM. With its pay-as-you-go billing system, users can pick and choose the services they need as and when they need them, helping to reduce costs while inspiring greater productivity. Bigly provides an affordable yet effective alternative to other VoIP providers such as Salesforce.
VoIP, or Voice over Internet Protocol, is a technology that allows users to make and receive voice calls via the web. With VoIP, one does not need a traditional telephone line or phone plan. Packets of data are transferred between one caller and another over an IP (internet protocol). This technology enables instant communication on a global scale, making it a suitable alternative for business owners who may not have the budget for a large telecommunications infrastructure.
Bigly’s VoIP offering provides a call routing facility for easy management of both ingoing and outgoing calls. This enables businesses to set up automated call-forwarding schedules and create relevant voicemail messages, all from within the app. Users can also record and receive transcripts of their calls to monitor engagement and measure performance.
Productivity is improved with the VoIP system being accessible from anywhere in the world where one can secure an internet connection. This is particularly useful for roving digital entrepreneurs who can effectively take their entire CRM software system on the road and access it on demand.
Bigly offers a unified inbox for all voice calls, texts (both SMS and MMS), and emails. This can be viewed through the app’s streamlined dashboard.
A spokesperson says, “You can automate manual tasks that waste hours daily, reach clients 100 times faster, get transcripts of every call, and analytics on everything.”
For more information, go to https://biglysales.com