SMS Blasts At Scale With Real-Time Data Tracking: Small Business CRM App Update

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A customer relationship management (CRM) app launches updates to its pay-as-you-go bulk texting features for small businesses.

The latest version of Bigly – the state-of-the-art mobile and desktop application from Bigly Sales, Inc. – allows users to communicate at scale to their growing customer lists. The updates reflect the high engagement rates that SMS communication can offer sales teams as well as address the often laborious process of mass texting and message scheduling.

More details can be found at https://biglysales.com

The announcement explains the advantages and technical capacity of Bigly’s SMS Blasts function. The feature allows users to reach multiple customers quickly and simultaneously via a single message transaction. This offers small businesses with limited budgets a more cost-effective model for communication with their clientele.

SMS for marketing, sales, and after-sales offers impressive open rates for business owners, as texts are much more likely to be opened and seen by recipients than emails. Statistics from Forrester Market Research reveal that 63% of marketers have seen or expect better acquisition and conversion rates from texts in addition to higher retention rates, increased customer satisfaction, and increased revenue.

Bigly’s Blasts feature sends a user’s message to a Bulk SMS Gateway which transmits the message to multiple recipients in a matter of seconds. Bigly also enables businesses to track and gather analytics from customer interactions. The SMS feature is complemented by email and voice calling features, all of which are gathered together in a unified inbox for easy real-time data tracking. Voice transcripts are also automatically generated to help monitor sales team performance.

The platform provides a unique pricing model with the CRM system free to use and subscribers only paying for the telecoms costs. Prices for calls start at just $0.01 per text, $0.005 per email, and $0.03 per minute for voice calls. With this usage-based approach, businesses can access the services they need when they need them, offering a more economical alternative to the high retainer fees charged by platforms like HubSpot and Salesforce.

A spokesperson says, “The other text and call services charge you for your contacts not for what you use, punishing you for having data instead of being rewarded. Our customer relationship software is free. No annual fee, no maintenance fee, and no implementation fee.”

For more information, go to https://biglysales.com

Source: https://newswire.net/newsroom/pr/00000000-https-biglysales-com.html