CRM Mobile App For SMBs, Pay-As-You-Go Texting Without Cell Service Updated

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Bigly Sales, Inc. announces updates to its customer relationship management (CRM) app for small businesses and entrepreneurs.

The latest launch sees upgrades made to the Bigly app’s SMS texting features. The app offers a unique usage-based pricing model for business owners. It can be downloaded at no charge, with subscribers only liable for telecom charges. The SMS service offers bulk texting features and low rates, using a web-based protocol for rapid and wide-reaching coverage that does not rely on consistent cellular service.

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The announcement affirms Bigly’s growing reputation and position at the forefront of flexible and customizable CRM software development. The app offers small business owners, startups, and sole traders a cost-effective alternative to industry heavyweights such as HubSpot and Salesforce whose hefty retainer fees and per-contact charges make their services unviable for smaller companies.

SMS is the most ubiquitous method of communication in the digital age. Research published by Statista suggests that, by 2024, there will be seven billion mobile phone users worldwide. Bank Mycell reports that 84% of the global population now owns a smartphone. With superior open rates to emails, SMS allows businesses to make meaningful contact with both established and prospective customers.

The Bigly app adds a range of data tracking and analytics features to its SMS function. This allows users to gather actionable data on the progress of a campaign as well as keep track of orders, returns, and other sales-related information. A streamlined dashboard combines all emails, voice calls, and texts into a unified inbox while its fully-automated design allows users to ‘set and forget’, freeing business owners up to concentrate on other aspects of their operations.

With SMS rates starting at just $0.01 per text, the Bigly service offers the chance for small businesses to retain greater control over their spending. The app places no limits on the number of contacts, keywords, or messages that can be used. Other features include full client segmentation, real-time analytics, and easy importing of leads.

A spokesperson says, “SMS can be a powerful tool for businesses of all sizes. Whether you’re looking to increase customer engagement, improve communication with staff, or keep your customers up to date on what’s happening in your business, SMS is an easy and cost-effective way.”

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