US Property Management Answering Service, 24/7 Live Tenant Support Announced

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Intercon Messaging, a contact center serving the US and Canada, has introduced an answering service for property managers and building owners.

The company’s agents can perform a number of tasks for property managers, including appointment scheduling and tenant answering. By partnering with Intercon Messaging, property management companies can significantly improve customer relations by having a live agent providing support on a 24-hour basis.

More details can be found at https://www.interconmessaging.com/contact-center-services-for-property-management

Moreover, Intercon Messaging explains that its services offer more flexibility for property managers looking for a cost-effective solution to their customer service. The company offers tailored packages, ensuring that live agents have a customized script specifically made for the client. These scripts can range from answers to simple queries to detailed protocols about the property.

Clients will also gain access to a 24-hour dispatch answering service, which is designed to resolve various concerns efficiently through timely response. According to Intercon Messaging, this is critical for property management companies who want to maintain a high level of response rate to issues such as faulty electricity and noise disturbances.

Intercon Messaging’s property management answering service can also act as a reliable call management solution. Live agents from the team can take messages, schedule appointments, and provide quotes, as necessary. All packages include access to Intercon’s advanced software that is compatible with both Apple and Android devices.

Intercon Messaging said that an answering service enables property management firms to become more productive, appear more professional, and add a human touch to their service. It added that despite the emergence of chatbots, many prospective tenants still prefer to talk to a human, especially when discussing complex issues with the property or rent.

Intercon Messaging began as Valley Communications, Ltd. in Drayton Valley, Alberta, in 1996. It rebranded as Intercon Messaging in 2006 while also making investments in technology, which allowed it to serve businesses in many industries.

A spokesperson for the company said, “Since 1996, we have provided a wide range of custom-designed messaging and on-call helpdesk solutions that are as unique as your business. We are dedicated to providing our clients with reliable call forwarding, virtual receptionist, and dispatch solutions that mirror convenience, safety, and accuracy.”

Interested parties can find more information by visiting https://www.youtube.com/c/InterconMessagingIncDraytonValley

Source: https://newswire.net/newsroom/pr/00000000-https-www-interconmessaging-com.html