(Newswire.net — August 27, 2021) — Reputable online fashion store recently brought certain changes in its customer service policies and announced the same at a press conference. The owners said that they brought changes in their policies in a bid to serve their customers better and to get the competitive edge. They added that they have also revised their pricing policies with all budgets and customer types in mind. The cheap dresses online store is now offering discounts on their regular products and has slashed their shipping charges too.
From now on, if an item displayed on the store’s website is sold out, customers can pre-order the same item in their size and the company will notify its customers once the item in the right size becomes available. “Customers just need to contact our service department by sending an email and we will try our best to notify them as soon as the item is available. We can assure that any design that our customers like would be made available within the shortest time frame”, said the sales and marketing head of the company.
“There’s also a size guide for our US and international customers. All sizes are converted to international sizes before the products are featured on the site. Even if there’s a size mismatch issue, customers should not worry about it. Our after-sales service team would take care of it all and expedite any return and exchange initiated by the buyer”, added the marketing head.
“All our long sleeve blouses and skirts are imported from China. We have our manufacturing facility in China, where designers are known for their intricate handwork. Besides, we use US-grade fabric which is a reason why we have been so popular on this side of the Atlantic. We have decided this time to boost our popularity by bringing out promotional offers. For example, from now on, customers will see an option to redeem promo codes at checkout. This is a significant addition to the site as our customers always wanted this on our site”, he signed off.
The CEO and managing director of the online fashion retail company said that their revised customer service policies will impact both sales and after-sales services.
About the Company
Holapick is a leading online fashion store.
For more information, visit https://www.holapick.com/