(Newswire.net — October 19, 2013) Norfolk, VA —
Air Specialty is pleased to introduce Samantha Reimold as our new customer service representative and asset manager. Samantha was born and raised in Staunton, Virginia and Graduated James Madison University with a Business degree in Hospitality and Tourism Management.
On being a customer service representative, Samantha says, “I love getting to work with and help people on a daily basis. I have always loved helping people and helping to make their day a little better, which is what customer service is all about to me. Going the extra mile to leave my customers with a memorable and enriching experience is what is satisfying to me. One of my favorite quotes is, “If you want to lift yourself up, lift up someone else” –Booker T. Washington”
When asked about her new position with Air Specialty Samantha said, Air Specialty is dedicated to exception customer service every day. One of the things we provide to make sure our customers are taken care of are our Comfort Assured Agreements where we come out twice a year for maintenance on your system. This keeps your equipment working at its peak, helping to lower utility bills, and your system to last longer. We have qualified technicians available 24/7 to serve our customers. We even offer a 1 year, 365 day, satisfaction guarantee. If during the first year, you’re not happy with our installation, we’ll take it out and your money will be refunded. These are just a few of the things we do to make sure our customers are satisfied and taken care of. I think all of our programs, guarantees and policies are built around putting the company first”