(Newswire.net — March 7, 2019) — With the growth of legal cannabis across the United States and in a variety of other countries across the world consumers now have greater and much safer access to marijuana than ever before. Dispensaries are proliferating in many parts of the world as the legal and regulated market begins to take hold. Along with this has come an increase in the variety of devices used to consume cannabis. There are now many an online headshop that has appeared on the internet, offering many types of glass bongs, vaporizers, pipes, rolling papers, grinders and other smoking accessories.
But how does the consumer navigate this new world of headshops? What are the ones that can be trusted? What are the best items to buy? In this article we will provide you with four different factors to look for in assessing whether an online headshop is worthy of your business and whether it will offer a good, trustworthy experience.
Warranties, Free Shipping And A Price Match Guarantee
The first thing to look for is whether the online headshop offer free shipping and a price match guarantees. If they do offer this it will be advertised on the home page and also explicitly stated in their policies section. More important is to determine whether the headshop offers product warranties, especially on electronic items like vaporizers. In the case of glass bongs a good online headshop will have a generous return policy. This can be found in their policy pages but, again, a trustworthy shop will advertise their warranties and return policy in a way that is easy for the consumer to find. If they do not offer any of these things it is probably not a shop that worth is your time, effort and money.
A Wide Selection Of Bongs and Vaporizers From Big Brands
Another telltale sign of a good online headshop is the offering of a wide selection of merchandise from a variety of brands. If the shop has fewer than 100 glass bongs and fewer than 50 vaporizers it is likely just starting out and may not be a shop you can trust. In terms of the best brands look for items from Grav Labs, Storz & Bickel, DaVinci, Roor, Pax, Empire Glassworks and Zob Glass. In addition a better shop will also carry smaller brands and items that are from artists who make their products by hand. A shop that carries a wide variety of products and brands likely has been around for a while and has good relationships with vendors and distributors. This in turn means that they will have the items in stock and that they will be able to solve a problem should one arise (such as providing a refund if a glass bong or pipe arrives broken).
Validation That The Products Are Real (Not Counterfeit)
One of the bigger problems these days in the world of both glass bongs and vaporizers is the proliferation of counterfeit and knock off items. There are many small factories overseas that take exiting items and simply copy them. The issue is that they do not have same quality and level of craftsmanship, nor do they have warranties that the original brand will honor. While this is true of glass it is more concerning in the case of vaporizers because a poorly made vaporizer can cause serious health damage. The best way to determine if a website is selling legitimate products is to read existing customer reviews and to look for Google reviews of the site. You can also reach to the headshop and ask them questions, even asking to see vendor invoices. Some shops like SmokeSmith Gear will gladly share this kind of information with you.
Easy To Find Contact Information & Speedy Replies To Questions
A good online headshop that is business to serve its consumers will be very effective at customer correspondence and will make customer service a priority. The best way a good shop can do this is by being available for communications using a variety of methods. This means that they should an easy to find phone number along with email and instant chat. If a site doesn’t have a phone number and it’s email is difficult to find this is a sign that it may not be a very good online headshop. Once you have located the contact information be sure that a human being gets back in touch with you within a reasonable amount of time. It is takes days and you still do not have an answer then move on. A good online headshop will be able to reply within 4 to 12 hours and you will realize that it is a human being based on the tone and tenor of the reply. During business hours a quality and trustworthy online headshop will be reachable by both phone and an on-site instant chat app. If they do not have these methods of communication move on and look for a shop that does have this.