Best Practices in Managing an Interactive Virtual Event Chat

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(Newswire.net — February 16, 2022) — Virtual event chats are great ways to connect with customers in real-time. But when attendees ask questions, it can be difficult to organize all of the answers in an efficient manner. In order to keep your virtual event running smoothly and help you reach your business goals; you need to pair it with an efficient platform. 

RumbleTalk offers the convenience, affordability, and powerful tools that will make your virtual event experience even better. Here are some best practices to follow as you manage an interactive virtual event.

RumbleTalk as your platform for your virtual event chat

RumbleTalk is a great platform for hosting interactive, real-time chats with your audience. The experience is simple and intuitive: people can message anyone in the live chat room as easily as they can on any messaging app. What makes it unique though, this chat room is already embedded in your event page, podcast, or live streaming. No need to transfer windows from time to time. Moreover, you can also create multiple chat rooms simultaneously for different purposes, engaging thousands of live chatters in one virtual space.

#1 Use moderation tools such as approving messages, muting all users, blocking unwanted users, and more


RumbleTalk’s Moderated Chat is designed to protect chatters from problematic or inappropriate content by letting moderators block, ban, and remove users from chats. This chat type requires an admin to moderate the virtual event chatroom. Moderators have the power to approve or reject all messages before it goes live. Aside from that, they can also block unwanted users to prevent spammers and problematic participants. Another feature is to mute everyone so your users can focus on your presentation or announcement, as well as export chat transcripts, create one-on-one video and audio calls, and more.

#2 Give room for interaction with Q&A sessions and polls

Be sure to include a Q&A session and polls for interactivity. People enjoy interacting and engaging with your brand. Q&A sessions give attendees a way to ask questions related to topics covered in your webinar. Polls will help you determine what content should be covered during future webinars by determining which topics are most important to attendees.

#3 Make it more fun using the multimedia file sharing tools

Did you know that you can send any type of file into your chat room? This is a great way to make your virtual event chat room more dynamic and interactive. If your event has a new topic or speaker, the video makes it easier for people to quickly view that information. You can also consider sharing news articles, audio files, photos, or even short training videos within your program. It all depends on what will enhance and entertain your viewers.

Virtual event chat made easy with RumbleTalk

If you are involved in a virtual event, such as a webinar or a live chat, it can be very challenging to manage all of those conversations. To make matters worse, because people are going through different channels, it can be challenging to get everyone together at once. RumbleTalk is trying to solve that problem with their real-time communication software for interactive events. It makes managing interactions really easy and also gives chat participants more ways to share their thoughts.

Virtual event chat is a great way to connect with people who are not attending your events in person. RumbleTalk can help! We’ve put together the more efficient tools to make your virtual events more engaging than ever. Get a free demo or free chat for your next virtual event now!