(Newswire.net — May 3, 2014) Flower Mound, TEXAS — When it comes to your online presence, it is of growing importance to be sure you claim and optimize just about every account out there especially your Google Plus listing. While it is important to ensure your information is consistently correct, when you find errors, it can be nearly impossible to fix. Small issues, such as the correct suite number or address spelling can mean big consequences. And having a duplicate account or not being able to attain ownership of an account that corresponds to your business can be extremely frustrating. If someone else created the account and you do not have access to their Gmail account or information, you will not be able to do anything if the person currently holding the cards will not respond.
So how can you ensure you are able to make changes swiftly and correctly? Your first stop should always be the source. That’s right, Google! While many believe that Google is inaccessible, that is simply not the case. Collette Savoie, Co-founder of Portside Marketing, LLC, an online marketing agency in Flower Mound, Texas explains, “When it comes to SEO and optimizing an account, you should always look to the entity that owns the resource, as they can quickly guide you in correcting any mistakes. In the case of Google, they have a department that handles these issues.” Ms. Savoie explains that Google has a vast amount of help resources on their website but will in fact get on the phone with you. All we have to do, she says, is find the correct page to initiate the call.
Hey, for a marketing company that does this daily that sounds easy. But for the average business owner, it can be almost impossible to figure out. Google has thousands of help pages and often, it is hard to pinpoint the right one. Ms. Savoie shared with us a super cool trick that many marketing companies use on a regular basis to get to the bottom of things with Google Places. First, visit the support page at https://support.google.com/places. In the upper right corner, click Contact Us. Ms. Savoie assured us, that in many cases, you might be able to solve the issue simply by using the system and answering the questions presented on the popup box that appears.
Wow, how cool is that. But wait, the pros like Portside Marketing know the tricks to the trade and after you create a ticket, you can get even faster response time by visiting a little-know link that is not readily found or published: https://support.google.com/places/contact/c2c_places. Within minutes, you are often speaking to a friendly Google Places agent who can quickly and efficiently solve your problems. “This is the fix today, last year it was something totally different. Things change at Google so often, it is hard to keep up. But this is working right now and allows us to quickly clean up wrong information for our clients and should work for most anyone,” Ms. Savoie shared.
Portside Marketing handles online marketing for clients worldwide, so these little tricks of the trade are a staple to their success in attaining the highest optimization for their clients. We are just glad that they were willing to share them with the rest of us! We tested this method out on a client who had multiple listings and a former employee who had locked them out of their own account. Within thirty minutes, we were able to get the issues resolved. “The folks at Google are very helpful and very willing to help out, contrary to popular belief,” Ms. Savoie shared. That is excellent news for many businesses trying to capture a bit more market share.