PDM Plumbing, Heating & Cooling Celebrates 132nd Year

(Newswire.net — May 15, 2017) Joliet, Illinois — When businessmen, George Poehner and A.C. Dillman, started a company in the late 1890’s offering plumbing services in the greater Joliet area, they applied the same principle that had made Poehner & Dillman Company one of the largest hardware companies: Do whatever it takes to satisfy the customer. Today, the company they founded celebrates its 132nd anniversary as PDM Plumbing, Heating & Cooling continues the tradition of outstanding customer service and quality workmanship as the leading residential and commercial plumbers in Illinois.

“I’m humbled by the longevity and success of our company, but it’s only been possible because our team focuses on exceeding customer’s expectations every day,” says Rudy Mahalik, Jr., chairman of Poehner, Dillman & Mahalik, Inc. “At PDM, friendship starts by treating the customer right and being straight shooters about letting them know exactly what to expect. When customers give us a chance, they see we deliver our best because we want to stay in business for another 132 years.”

The hardware firm operated by Poehner & Dillman Company offered its customers the best products at fair prices. The partners stocked their shelves with home goods, plumbing products, gas stoves, hardware and tools. A commitment to customer satisfaction made the hardware company one of the largest and most well-known businesses of its type and paved the way for the partners to make the move into the plumbing and heating business in the 1890’s.

What would eventually become an award-winning HVAC company in Joliet IL, began with a focus on competitive pricing, outstanding service and a commitment to standing behind its work that continues 132 years later. Today, service calls are handled by uniformed technicians who are fully insured and must undergo background checks and periodic random drug testing, so customers can feel safe and at ease when requesting service.

Besides having friendly, certified and highly-trained service providers, PDM Plumbing, Heating & Cooling has a one-year, no-questions-asked labor guarantee on all repairs except drains. If a repair is not done right the first time, a technician will return without charge to the customer to make things right. They also have a no-mess guarantee, so customers do not have to worry about having to clean up after a service call. If the work area is not as clean after a service call as it was before the technician arrived, a customer gets $75 for the inconvenience.

The polite, caring technicians carry on the legacy George Poehner and A.C. Dillman began in 1885 by giving customers excellent service at reasonable prices. It’s a formula that should the business growing for another 132 years. To learn more about the services and history of PDM Plumbing, Heating, Cooling in Joliet, IL, visit their website at www.pdmsince1885.com or call 1-815-726-6264.