Integral Support Expanding Hitachi America, Ltd. Warranty Service To LATAM

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( — July 24, 2013) Mexico City — Integral Support recently announced that the company is expanding its television warranty service on certain Hitachi America, Ltd. products to all of Latin America. This exciting development follows a successful business relationship between Hitachi and Integral Support in Mexico. Integral Support has provided warranty service on Hitachi’s flat screen TV’s in Mexico since 2009.

The two companies are expanding their business relationship to sell and warranty flat screen televisions across Latin America. Hitachi’s Director of National Service and Parts Robert Davis says Integral Support is an integral partner in Hitachi’s growth in Latin America. “We are always striving to enhance the customer’s total ownership experience and we are very happy to partner with Integral Support for customer support in Mexico and Latin America.”

Hitachi products are the result of over 50 years of engineering and manufacturing experience. Current models offered feature LCD high definition in 1080p or 720p that display spectacular colors and sharp pictures. Sizes range from 24-inch to 58-inch and have a variety of other features to meet the needs of today’s tech-savvy consumer. Hitachi also offers world-class service and support programs that are among the best in the business.

Meanwhile, Integral Support President/CEO Tammy Armijo says she looks forward to working with Hitachi in the rapidly growing Latin American economy.  “We’ve enjoyed tremendous success providing warranty service for Hitachi customers in Mexico for several years. Our business systems and network is in place across the region and we are ready to repeat our success in Mexico throughout Latin America.

Integral Support is a third party service administrator providing product warranty support for manufacturers, distributors and retailers selling consumer electronics, home appliances, computers, tools, exercise equipment, etc., throughout Mexico, Central America and South America – Latin America (LATAM). Integral Support also supports the extended warranties sold for these products throughout LATAM.

Armijo says Integral Support is one of the only “true” third party service administrators in LATAM, providing complete, turnkey service solutions. “From answering the initial phone call from the consumer, to dispatching the service center and delivering the replacement part, to repairing the product and ensuring complete 100% consumer satisfaction, Integral Support helps to safeguard the seller’s brand by ensuring that their consumers receive the best level of service at all times.”

For more information on Integral Support, please visit the company’s website at


Hitachi America, Ltd. is a wholly owned subsidiary of Hitachi, Ltd.

About Hitachi Ltd.

Hitachi Ltd., (TSE: 6501), headquartered in Tokyo, Japan, is a leading global electronics company with approximately 326,000 employees worldwide. The company’s consolidated revenues for fiscal 2012 (ended March 31, 2013) totaled 9,041 billion yen ($96.1 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes infrastructure systems, information & telecommunication systems, power systems, construction machinery, high functional material & components, automotive systems and others.

For more information on Hitachi, please visit the company’s website at


Written by Rob Armijo