(Newswire.net — April 27, 2018) — Too often, business managers don’t recognize the importance of training their employees. Some jobs can’t be done without at least basic training. These are the jobs that require operating machinery you’re not familiar with or when there’s a process unique to the company. Even if this isn’t the case, employees at all levels need direction, even supervisors.
A supervisor is an integral part of your company and its operations, so of course they should have training just as the employees under them do. According to Redshift by Autodesk there are important reasons why employee training is key.
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Undertrained employees are unhappy
It’s as simple as this: if you’re not good at your job and don’t feel like you know what you’re doing, you’re not going to enjoy your time spent at work. Performing tasks incorrectly can really leave you feeling unsatisfied and unsupported by your managers. Supervisors especially need to feel adequate in their job because their attitude is going to transfer onto the employees under them.
Untrained employees are less productive
Employees who aren’t totally sure of what they’re doing aren’t going to put all of their effort into a task. For this reason, you’re going to see less work being done than what you would see from a trained employee. Supervisors need to be extremely productive in order to keep the operations they’re overseeing effective. If supervisors are wasting time, lower level employees are going to mimic that behavior.
Untrained workers are less efficient
Because it takes untrained employees longer to complete a task, this isn’t an efficient use of the company money. You’re going to end up paying an employee to do half the work that a fully trained employee would be able to do. Supervisors need to learn leadership skills, effective communication skills, and other skills relevant to teaching and performing the job of the employees they’re supervising. Without such knowledge, these supervisors are a waste of time and money.
Your company will lose money due to mistakes/wasted time
Like stated previously, untrained workers aren’t getting the amount of work done they’re supposed to be getting done in a reasonable time. For this reason, you’re wasting money on hourly salaries or losing money due to unfinished tasks. Untrained employees also tend to make mistakes, which you’re going to end up having to pay someone else to fix in the long run.
Lost customers due to poor training
All of the problems that come with undertrained employees and supervisors can affect customer retention rates and your company’s ability to gain new customers. If customer service is poor, if shipments are incorrect, service is inconsistent, etc. you will definitely see a drop in customers, consequently costing your company money.
For the 5 reasons listed above, training is an integral part of running a successful business. Often, third party companies are brought in to conduct job training or provide the tools for your HR department to conduct the training themselves. Supervisor skills are skills that often are believed to be natural, making training unnecessary. This is completely false. Even employees that reach supervisor status need to be trained on how to have and properly use supervisor skills. Third party company HRDQ offers packages like this supervisor skills training bundle. The bundle comes with everything you would need to deliver a full-day supervisory skills training program.
Empowering your supervisors with supervisor skills through training is one of the best moves you can make as a manager or HR employee. Even if the supervisor is simply an internal employee that has moved up in the ranks, he or she should still need to undergo training to learn the new aspects of the job. The upfront cost of training your employees is more than worth it in the end.