US Veteran Battles Medical Bureaucracy

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(Newswire.net — March 10, 2015) Florida — EHR Transcriptions, the brainchild of New Jersey man Robert Foley has officially launched its fast and simple medical transcription service that helps physicians save time and money in order to allow them to do what they should: concentrate on their patients.

The service, which has been in development over the last 18 months, overcomes many of the problems regularly reported by physicians who have been battling the increasingly technical administration that accompanies their primary focus on patient care.

The adoption of Electronic Health Record systems, EHR or EMR for short, is on the rise in the United States, with clinicians required to demonstrate the meaningful use of such systems in order to carry out Medicaid and Medicare patient care for federal government. But while most physicians acknowledge publicly the increasing role of technology in healthcare administration, privately, they are quick to voice their concerns and disappointment with current solutions.

Having been a long-term recipient of treatment and having worked in the medical industry with Pfizer at Stanford Medical Center, Foley has first-hand experience of physicians’ frustrations and the problems inherent in many of the supposedly helpful medical reporting products on the market, which is why he set about using his experience to create this new business.   

He says: “Without question, EHR systems are here to stay. And they will have an increasing impact on healthcare delivery for years to come; not least because they have the backing of significant corporate interests and the government. While accepting the inevitability of electronic record keeping in healthcare, however, one cannot dismiss the exaggerated capabilities and unkept promises of existing systems and the disappointing ratings they have garnered from physicians to date.”

“From the doctor’s perspective, many of the current products on the market just don’t save them money, don’t save them time, don’t improve patient throughput, and they don’t improve the quality of care. On top of it all, they are difficult to learn and use. That’s where EHR Transcription is different.”

Independent evidence bears this view out. According to the Department of Health and Human Services, even as far back as May 2013, nearly 50% of doctor’s offices in the United States were using an Electronic Medical Record system.

But research conducted by PhysiciansPractice.com, in the same year reported that such systems were the number one technology concern of practicing physicians, with 46.3% of doctors who had adopted an EMR system unable to recommend their EMR vendor to another practitioner. 

The clearest evidence that existing EHR systems are failing comes from a survey of 4,279 physicians presented at the Healthcare Information and Management Systems Society conference, also in 2013. 34% of users were very dissatisfied with the ability of their EHR to decrease workload, while satisfaction with ease of use stood at just 48%.  

Systems utilizing voice recognition involve a lot of time-consuming and tedious programming of speech recognition software that lacks intuitiveness. During this time, productivity levels drop. Doctors spend less time seeing patients and more time in front of a computer. Or they work longer and longer hours to keep up with the admin. When treatments or recommended drugs change, a physician has to teach their system another set of new terms. And if the system gets these drugs wrong, the repercussions could be severe.

Systems based on electronic templates are no better. Templates and drop down menus are fine for common ailments, but what if someone presents with unusual symptoms, or a doctor needs to record an unconventional treatment? Inflexible templates are quickly found frustratingly insufficient when a patient‘s diagnosis can’t be matched to an item on a dropdown menu.

That’s why, time and again, doctors return to the tried and tested medical transcription based services that are simple to set up, easy to use, and allow physicians to treat and record every patient as an individual rather than as a type who ticks certain boxes.

During his own treatment, Foley noticed this habit – when a doctor finds a method that works – a drug, dosing schedule, procedure or admin preference – they tend to stick with it, tweaking it as necessary for each patient. And that’s what led to the creation of EHR Transcriptions.

Foley explains: “A doctor sees a patient and dictates notes on their condition and treatment through a digital voice recorder, toll-free telephone line or smartphone. These voice dictations are then securely routed to one of our teams that has expertise in that medical specialty, for personalized transcription. Then, depending on the specified service, the doctor can either elect to have us add that information to their existing EHR system, taking all the hassle out of the process, or they can log in to our secure system to access their reports, and then either download them or have staff use a special view window to copy and paste into their EHR system. Either way, the process is easy and fast.”

We guarantee 24 hour turnaround and if our transcribed notes are late, they get lost or they are sloppy, the doctor doesn’t pay. We even pay them if we come up short. In a sector where delays and mistakes can be life-threatening, reliability and trust are key. And that’s a real differentiating factor between our solution and others on the market.”

“Beyond the speed and convenience, all of the doctor’s legal requirements are satisfied, which include the latest security protocols such as 100% audit trails of all patient records. They don’t have to spend hours training a system to understand them, they don’t waste time typing notes when they could be seeing patients and they don’t have the problem of sorting through 20 page printouts of checked boxes that only approximate what was discussed during a consultation.”

“They get what all doctors want – the freedom to work how they are most effective with the ability to tailor each patient record to the individual. And it doesn’t cost them a fortune. Our medical transcription service has no set-up fees and there is no special equipment to buy. Pricing is a lot less than the cost of an EHR system, but we can interface with them if needed.”

Foley concludes: “As the role of technology in healthcare documentation grows, EHR Transcriptions is committed to preserving the doctor’s role in patient treatment, where technology’s purpose is to assist, not replace, and certainly not to impede. The content and appearance of a medical report represents the doctor’s unique treatment approach with each individual patient, and the time given to the human element of patient treatment is irreplaceable. It is essential. And it must be protected with zeal.”

Ends

Interviews, further editorial information and photography available from Robert Foley –mediarelations@ehrtranscriptions.com; 1-856-553-5003.

Notes:

Born and raised in Cherry Hill, NJ and now making his home in Lakewood Ranch, FL with his wife and three children, Robert Foley was stationed at Schofield Barracks, Hawaii from 1993 – 1997. In his fourth year of service, he experienced injuries that led to his honorable discharge. He then worked for Pfizer, Inc. in Honolulu and later moved to Stanford Medical Center. In 2002, leveraging his personal and professional experience in the medical profession, he launched his first transcription company, Same Day Transcriptions, Inc., a broad based transcription service working across medical, corporate, academic and research sectors.

Research for EHR Transcriptions began in 2012 while its official launch was in 2015. As a service disabled veteran-owned small business, the company and Foley both actively support the work of the US military. EHR Transcriptions donates 15% of profits to charitable organizations that support those on active duty, as well as service disabled veterans and the families of those who have been killed in action.

EHR Transcriptions, Inc is headquartered at 11523 Palmbrush Trail, Suite 102, Lakewood Ranch, FL 34202.  www.ehrtranscriptions.com