To help Original Equipment Manufacturers (OEMs) find ways to improve their aftermarket revenue sales, Blumberg Advisory Group has announced an update to their Extended Warranty and Service Contract Audit program.
The recent update from Blumberg Advisory Group includes in-depth auditing of an OEM’s existing warranty offerings in order to identify areas of opportunity for increasing aftermarket sales while also improving overall customer engagement.
More information is available at https://www.blumbergadvisor.com/ewsc-brochure
With their update, the consulting firm implements data-driven research and competitor analysis to determine industry best practices and benchmarks before creating an effective and actionable roadmap.
While extended warranties (EW) and service contracts (SC) can be highly beneficial investments for businesses, there are many factors that can impact an OEM’s potential to maximize this revenue opportunity. These can include a lack of visibility of the warranties available, a customer’s perception of the value of its coverage compared to its price, and the overall sales strategies used when offering service contracts. To help OEMs learn how they can improve their EW/SC processes, Blumberg Advisory Group offers an in-depth Extended Warranty and Service Contract Audit program.
The B2B audit processes are conducted by the company’s team, who have extensive experience working in the warranty industry. This knowledge allows them to compare and contrast a client’s services and offerings with those of industry best practices, as well as have an unparalleled understanding of the challenges their clients will face.
Using a systematic approach to auditing, Blumberg Advisory Group’s team works alongside clients to understand their business goals, cost structures, and current sales and marketing processes. Once complete, the team will assist clients in implementing a step-by-step system for improving their EW/SC processes that meet both their business needs and the industry expectations.
OEMs can expect to see improvements across several KPIs, including the performance of aftermarket sales, operational efficiency, customer satisfaction, and overall profitability. Additionally, by optimizing the EW/SC sales process, businesses will be better positioned than their competitors and in their industry as a whole.
A spokesperson for Blumberg Advisory Group said, “Our systematic approach delivers valuable insights and recommendations to help you make data-driven decisions for continuous improvement.”
Interested parties can find more information by visiting https://www.blumbergadvisor.com/ewsc-brochure